Subscriptions and cancellation
You can cancel recurring billing through Manage billing on your account page. Unless the account page says otherwise, cancellation stops future renewal and access continues through the already-paid period.
Refund requests
Except where required by law, subscription charges are non-refundable after access is delivered. If you were charged in error, experienced duplicate billing, or could not access the service because of a verified SealedOps failure, contact support@sealedops.com promptly with the account email and charge date. We review exceptional requests individually and may issue a full or partial refund or service credit.
License keys and plan credits
Redeemed license keys and promotional or referral credits are not redeemable for cash, are not transferable unless expressly stated, and generally are not refundable. Unused service credits remain subject to their displayed expiration and eligibility rules. A refund or payment dispute may remove credits created by the refunded transaction.
Retailer purchases
SealedOps does not sell the products you monitor or purchase. Returns, cancellations, fulfillment disputes, and refunds for retailer orders must be handled with the retailer under its policies. SealedOps subscription fees do not guarantee a successful purchase.
Payment disputes
Please contact support before filing a payment dispute so we can investigate. Fraudulent or abusive disputes may result in account suspension. Nothing in this policy limits rights that cannot be waived under applicable law.